Privacy Policy
This Privacy Policy explains how Jack AI Studio ("Jack AI Studio", "we", "us") collects, uses, and protects your personal data when you visit jackaistudio.com or contact us. We process personal data in line with the EU General Data Protection Regulation (GDPR) and applicable Italian law.
1. Who we are
Data controller: Jack AI Studio, Rome, Italy. For any privacy question or request, email contact@jackaistudio.com.
2. What we collect
- Information you give us: when you use our contact form or email us, we collect your name, email address, and the content of your message.
- Information collected automatically: your IP address, browser and device type, and pages viewed, through cookies and similar technologies, plus standard server logs.
- Cookies: essential cookies that make the site work, and, only with your consent, analytics or marketing cookies. You manage these through our cookie banner.
3. Why we use it, and our legal basis
- To respond to your enquiry and provide quotes: your consent, or our legitimate interest in replying to you.
- To deliver services you engage us for: performance of a contract.
- To measure and improve the site: your consent (analytics cookies).
- To send you marketing, only if you opted in: your consent, which you can withdraw at any time.
- To meet legal and accounting obligations: compliance with a legal obligation.
4. Who we share it with
We share data only with service providers that help us run the business, acting as our processors. These may include our hosting provider (Hostinger), email provider, form and analytics tools. We do not sell your personal data. Providers are bound by contract to protect it.
5. International transfers
Some providers may process data outside the European Economic Area. Where they do, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses.
6. How long we keep it
We keep enquiry data for as long as needed to handle your request and for a reasonable period afterwards (typically [e.g. 24 months]), then delete it. Data tied to a signed engagement is kept as long as required for the project and by law.
7. Your rights
Under GDPR you can request access to your data, correction, erasure, restriction, portability, and you can object to processing or withdraw consent at any time. To exercise any right, email contact@jackaistudio.com. You also have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali).
8. Security
We take reasonable technical and organisational measures to protect your data. No method of transmission over the internet is fully secure, so we cannot guarantee absolute security.
9. Children
Our site and services are not directed to children under 16, and we do not knowingly collect their data.
10. Changes
We may update this policy from time to time. The "last updated" date above shows the latest version.
11. Contact
Questions about this policy or your data: contact@jackaistudio.com.